Privacy Policy
Last updated: January 2025
1. Introduction
At aye.so, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
2. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email address, phone number)
- Account credentials (username, password)
- Profile information and bio
- Payment information (processed securely through third-party providers)
- Communication preferences
Usage Information
We automatically collect certain information about your use of our Service:
- Device information (IP address, browser type, operating system)
- Usage patterns and interactions with our platform
- Log files and analytics data
- Cookies and similar tracking technologies
Content Information
We collect information related to the content you create and share:
- Offerings, courses, and event details
- Community posts and interactions
- Messages and communications through our platform
- Files and media you upload
3. How We Use Your Information
We use the collected information for various purposes:
- Provide, maintain, and improve our services
- Process transactions and manage bookings
- Communicate with you about your account and our services
- Send marketing communications (with your consent)
- Analyze usage patterns to improve user experience
- Prevent fraud and ensure platform security
- Comply with legal obligations
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
With Your Consent
We share information when you explicitly consent to such sharing.
Service Providers
We work with third-party service providers who assist us in operating our platform:
- Payment processors for handling transactions
- Email service providers for communications
- Analytics providers for understanding usage patterns
- Cloud storage providers for data hosting
Legal Requirements
We may disclose information if required by law or in response to valid legal requests.
Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences, though this may affect some functionality.
9. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us through our support channels available on the platform.